Keep it local I say. When it comes to IT support in Chicago, I say let’s do IT services Chicago style! What does this mean? It means no support from a company that couldn’t have a full-time tech employed with their company out at your office within 1 hour. There are lots of IT companies out there that have a network operations center based in another state, and dread the idea of having to support you locally onsite. Why? Because they have to locate a local IT contractor and pay them to come to your office and fix your system. This contractor may or may not consider your network a priority – they have many clients, and your vendor is just another client of theirs. Also, if you are a Chicago company, don’t you want an IT support company that is local to the area with full-time techs employed with them that are also local to the area taking care of your computer network? The companies that Xerillion supports are companies that like to build relationships with their vendors, and we are the kind of company that likes to build relationships with our clients. It is just a fun way to do business! When I call a big company like Dell or Microsoft, well…we need those companies and they are great at what they do, but there is connection to the tech I’m talking with on the phone, nor do they know anything about my business or my employees. They want to take care of this one task I called them about, and this tech I’m talking on the phone with may or may not be employed with this company in 6 months. Who wants that?? I don’t, and neither do my clients. So, when it comes to IT support in the windy city, I say let’s do IT Services Chicago style!
Tags: chicago it service, chicago it services, chicago tech support, it service chicago, it services chicago, tech support chicago
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