Posts Tagged ‘computer support chicago’

The Ultimate Chicago Tech Support

Sunday, December 20th, 2009

Looking for Chicago tech support? Did you know that you could enlist the services of a professional IT services provider that employs an experienced IT staff that are ready and waiting to assist you with all of your computer concerns?

For an affordable price your business can use a technical support service provider that will take care of all your computer needs.

Perhaps your business has a part time tech support person that comes out when convenient to perform routine services on your computer and help you maintain your website. Or maybe you do not have routine maintenance done on your systems and you only call someone out when you have a problem. (more…)

Chicago Tech Support for Small Businesses

Saturday, December 19th, 2009

If your business needs around the clock Chicago tech support you are going to have to find a service provider that is prepared to meet your needs. One of the major problems that most small businesses encounter when they have IT problems is that they can not get them fixed in a timely manner.

Your business needs your computers to be up and running. If your service provider has let you down in the past now is the opportunity to find a new Chicago tech support service provider that can provide you with the level of service that you need when you need it the most. (more…)

Computer Support Chicago Services

Monday, December 14th, 2009

Have you had to call out a computer support Chicago company for emergency services before? Were you shocked by how much they charged? Did you know that you can hire a computer support service provider that will come in and initially set up your system and regularly maintain it for you so that you don’t have to worry about system crashes.

While you can never be completely immune to a computer problem you can be well protected. The smartest way for your business to remain protected is to sign up with a computer support Chicago provider than can take care of all your computer related needs from start to finish. (more…)

Contact Chicago IT Consulting Service

Thursday, December 10th, 2009

You own a small business in Chicago. IT consulting might be the last thing on your mind; you’ve got to worry about your employees, customer satisfaction, new shipments coming in, new clients you haven’t met, training that new hire, and the list goes on and on.

Perhaps you’ve already got an on-staff or outsourced IT consultant, but you’re not even that sure what they do. And you’re really not sure if you need them. With the right time and questions asked, however, a talented IT consultant or technician can be the greatest asset you never knew you always needed. (more…)

Not Just for Emergencies! Ongoing Maintenance from IT Services

Sunday, December 6th, 2009

So you’ve found the very best computer service Chicago has to offer – you’ve chosen them over the rest, heard their proposal, signed a contract, and you’re feeling pretty good about having someone to turn to if anything crashes or disappears.

But before it comes to that panic-stricken phone call or irate email, why not spend some time you’re your IT technician going over the basics? Even if you have a basic knowledge of how your computer and your network functions, chances are they can delve just a little bit further and provide you with tips to improve your productivity. (more…)

Finding Reliable Chicago Tech Support Will Save Money

Wednesday, November 25th, 2009

The economy in Chicago is based upon small businesses; however, many of them are facing difficult economic times and are finding it hard to keep their computer systems upgraded in conjunction with advances in technology.

They are also worried about maintaining a high level of employee productivity, good levels of communication and all operations running at the most efficient level possible.

Therefore, it’s imperative to find Chicago tech support that will help a business stay focused on its tasks at hand while it takes care of all technical difficulties that might come up in regards to a computer system. (more…)

Learn Some Basics While Finding the Perfect Tech Support

Friday, November 20th, 2009

It doesn’t matter what kind of a business you own or work for, everyone needs computer support. Chicago has plenty of businesses, both small and super large, and none of them are an exception to this rule.

If you think that you can handle your computer system on your own, you’re wrong.

The only companies that have permission to handle their computer force completely by themselves are tech. support Chicago businesses that do this for a living.

That being said, if you don’t have your own in-house IT team, then you need to find a company to outsource your IT maintenance and repairs to.

Don’t freak out if you don’t have your own in-house IT team, as most small businesses do not. In fact, unless you are a large corporation, hiring an in-house IT team is completely unnecessary. Those are more salaries you need to pay for, more equipment and benefits to provide.

Outsourcing is more than fine. In fact, it’s preferred. So don’t sweat it there. You can consult with the company on a need-be basis and only pay if you happen to need a repair or for routine maintenance. There is nothing that the in-house team can offer you that an outsourced company cannot.

Until you find the perfect outsourcing company for you, there are some basic maintenance steps that you can implement:

• On a weekly or bi-weekly basis, clean out your computer. Go to Start; Accessories; System Tools; Disk Cleanup. Then select the drive you want to clean out and the programs that you don’t use anymore.

• Clean out your desktop. Documents and applications that you don’t use anymore take up space and make your computer move slower. Delete them all.

• Empty your trash can! When you delete documents and applications on your computer, they are still saved in your trash can in case you change your mind. But his still takes up space and memory. Right click on your trash can and click ‘empty trash’ at least twice a month.

Those are some very basic ways to keep your computer performing top-notch, but you still need to outsource an IT team to take a look at your system, install anti-virus software and diagnose any current problems.

In Love with my Tech Support, Chicagoan Guy!

Tuesday, November 17th, 2009

Okay, I know this may sound crazy, but I think I’m in love with my tech support! Chicago has been good to me, as far as IT support companies go, but I finally think I’ve hit the jackpot.

My IT outsourcing Chicago guy is nice, friendly and extremely knowledgeable in the information technology world. I never thought the combination was possible, but today I have been proven wrong.

Usually, when an IT company sends out a tech support guy, he is sort of anti-social, kind of arrogant and definitely lacking basic social skills. He will never look me in the eye or take the time to make sure that I understand what is going on with my computer.

What really frustrates me is that he uses all of this computer jargon that is way over my head and I have no idea what he’s talking about.

I’m completely confused the whole time, but I try not to show it too much, because it makes me feel stupid. So I continue to nod my head ‘yes’ with a puzzled look on my face.

But I never made much of a deal out of it because, after all, my computer problems were always fixed in the end.

Little did I know that I could have a tech support Chicago guy who fixes my computer problem and treats me like his equal! I know this sounds funny, but I always felt that some of those IT guys felt that I was inferior because I didn’t know what a hard drive was.

To my total surprise, my new tech support, born and raised in Chicago, is friendly, caring and super smart. Not only did he fix my computer problems, but he explained to me exactly what was wrong with my system, how he fixed it and how I can avoid the problems in the future.

Best of all is that he explained this in language that I could understand.

I’m sold. I will never use another tech support guy because I know that I will not find better than his services. Furthermore, he didn’t charge me until the service was completed and he got confirmation of my satisfaction.

The prices were so reasonable, too. Plus, he was pretty cute!

Teaching the Benefits of IT Outsourcing

Saturday, November 14th, 2009

I am a small business owner and, because I am not savvy by any means when it comes to computers, I needed an IT outsourcing Chicago company.

A friend of mine also owns a small business, but he hired a full-time IT guy to be on his staff. When he told me about the expenses he incurred, between salary, benefits and bonuses, I thought he was crazy! Why hire an IT guy for your staff, I asked, when you can simply outsource all your IT needs?

He told me that he simply likes having someone there when he needs him.

My mind was boggled.

I tried to explain to him that, nowadays, outsourcing to a tech support Chicago firm was the best way to go, as far as small businesses were concerned. So you like someone to be around exactly when you need him? No problem.

The firm I use, I said, answers the phone after the first couple rings, works with me to solve my computer problems and then, if the problem isn’t solved within fifteen minutes, my personal technician drives right out to me in less than an hour. He carefully answers all of my questions, updates my computer on a regular basis and tells me exactly the things I need to do and the things that I shouldn’t do to keep my computers running at top-notch.

My friend was shocked to hear that such service could come from an IT outsourcing Chicago firm. Chicago is not exactly known for customer service, after all. But I insisted that the IT expert was not only extremely knowledgeable, but he broke down the technical jargon into language that I could understand. He was patient and courteous and I couldn’t believe the time he took to ensure that I knew what was going on with my computers.

By the end of my conversation, I managed to get my friend to concede to the fact that outsourcing IT needs is the better and smarter financial decision for small businesses. Unfortunately, his hired IT guy had signed a two-year contract with him and my friend is stuck paying his salary and benefits for the time being.

But at least I got my point across to him.

I Don’t Need Computer Support that Sounds like German!

Thursday, November 12th, 2009

My favorite classic episodes of Saturday Night Live were the ones with the IT guy who was so snug and annoyingly cocky because he could fix everyone’s computer in the office and talk right over their heads with technical jargon. He made them feel like idiots!

Well, as it turns out, that scenario was hysterical on television, but when the same thing happened to me, it wasn’t so funny. Or at least I didn’t think so. So here’s my story.

I, of course, was looking for computer support. Chicago small businesses usually outsource their IT needs, since it is much less expensive than hiring your own IT team in-house.

I called a company and they said they would send one of their best IT outsourcing Chicago guys over to me. When the gentleman came out to my small business, he looked exactly like the IT guy from Saturday Night Live and I literally had to stop myself from laughing.

The bad part about the story was that the IT guy had the same annoyingly cocky attitude as the guy from SNL. I admit, computers are definitely not my thing, even though my carrier business couldn’t survive without them. But the way this guy was talking, I felt as if we were in two different countries, or planets for that matter.

He talked right over my head and paid absolutely no mind to the, “I’m completely puzzled expression,” on my face. I mean, it was like he knew I had no idea what he was talking about and he liked it that way. Although he fixed my computer problem, I walked away from this scenario with a sour taste in my mouth.

In my opinion, yes, computers are essential to operating a small business. But if I need to call in an IT expert every time I have a minor problem, I’m going to go broke. What I really need is a company that will send me a nice guy or girl who is an expert in computer support. Chicago small business owners really need someone who they can communicate with in everyday terms.

Please just explain to me, in simple and non-technical jargon, what my computer problem is, how you’re going to fix it and how I can avoid the problem again in the future.

This doesn’t sound like too complicated of a request. But then again, let’s see if those techie IT guys can understand my simple English.

In Chicago, Computer Service Shouldn’t Wait for a Problem

Monday, November 9th, 2009

Usually you don’t think about your computer system until there’s a definite need too. In the rapid productivity of the day, the quality of your system often gets pushed to a back burner.

You don’t notice it until it really becomes a problem. It’s typical of a lot of small businesses in Chicago. Computer service is only considered when it’s already too late.

Most computer problems are not the sudden catastrophes they appear to be. Crashes don’t happen over night. Often, they are the result of problems that start small but are left to grow uncheck. For most businesses in Chicago, IT outsourcing service is only considered when the problem has grown too large to handle, threatening the very functions of your business. By then it’s a long haul to get things back up and running. Often, a crash can be as devastating as it seems. You can lose a good deal of data and functioning that will take considerable effort to recover.

That’s why it’s so important to be proactive with regular tech support. IT service is comprehensive. It looks for viruses as well as ways to save costs and improve production. It keeps the system online and healthy, catching problems when they are small enough to be fixed. With a continual IT service provider, you can most often avoid the terrible crashes and security leaks that have destroyed so many companies.

Of course, disaster can strike, but you’ll be better prepared when it does if you have quality tech support. It’s important to always use the same support techie so he or she can better become familiar with your system. The more they already know about your system, the faster they can work to get it back online again. Familiarity breeds expertise, which is why having an ongoing lasting relationship with your tech support is so important.

It’s an ongoing relationship that minimizes trouble and improves your capabilities to deal with it. They are only a phone call away, regardless of the problem. Don’t put off updating your systems. You depend far too much on computer technology to make it be the last thing you think about. Get proactive and have a professional system perform regular checkups. In Chicago, computer service is far too important to leave for the last minute.

For Computer Support, Chicago Deserves the Best

Wednesday, November 4th, 2009

What should you expect when it comes to computer support? Chicago small businesses have the right to demand the world. The competition for IT service in Chicago is astounding.

You should demand the best. Your Chicago IT outsourcing company is the lifeblood of your company. Why would you ever leave it in the hands of a disreputable company that doesn’t deliver?

There are several things to demand when it comes to computer support. Chicago businesses really can’t function efficiently without a few basic needs met.

First, demand 24/7 computer service. That’s any day of the week, any time of the night, even on Christmas and the weekends. Computers don’t sleep.

When they go out on you, your business shuts down, as if the digital factories have stopped running. The longer your system is down, the more the profit does down the drain.

A problem in the middle of the night simply can’t wait until the convenience of morning. You need it fixed immediately. Emergency support is just a necessity of the business.

Call outside business hours, and your company should at least return your phone call within an hour, even in the middle of the night. If they can’t fix the problem over the phone, you ultimately deserve a visit from your tech support, no matter how late it may be.

Your computer service is vital to the functions of your business. A down system eve in the wee morning hours can substantially cost your business money.

You also need all costs spelled out up front. Some companies may promise low fees, but then include hidden costs on the bill that make it considerably hefty than you agreed to in the beginning.

Demand that all costs and fees be fully explained and itemized ahead of time by your contractor. Really, you should be presented with a monthly invoice before any work gets done. You should always be on the same page, especially when it’s an itemized sheet of expenses.

Most importantly, you should demand satisfaction. You shouldn’t have to fork over any money until you are completely satisfied with the service.

With the multiple options for computer support, Chicago deserves complete satisfaction. Anyone who doesn’t offer a guarantee should be run out of town. They don’t deserve your business.

For IT Support, Chicago Companies Need Personalized Attention

Tuesday, November 3rd, 2009

When it comes to IT support, Chicago businesses require a personal approach. That’s because every business is unique with specific functions, needs and streamlines.

You need a tech support that personally familiarizes itself with your business so that they know you inside and out, up and down.

That’s why businesses need uniformity when it comes to IT outsourcing. Chicago small companies need the same tech person performing their services, not a stream of people who have new faces with each visit.

Like too many cooks, too many people on the tech support end only results in confusion. Not only do they tend to step on each other’s toes and create contradicting strategies, but they’re also never on the same page.

With a single person to manage your entire system, he or she can design a system that’s uniquely customized to the specific functions of your business.

They can help streamline the processes of the office for more efficiency. They can customizea system that’s align to your people and what they do.

Some companies have a new person each time there’s a service appointment. Worse, others hire contractors, so you never know who’s sniffing around your system, which is not only cumbersome, but a bona fide security risk as well.

Who knows who’s walking your hallways and going through your files when they aren’t even paid employees of the company you hired?

You should be able to get to know your IT specialist. It should become a familiar working relationship, almost like someone in the family. They should get to know your employees through one-on-one interactions.

This way they can know your specific needs and design unique solutions that best meet your problems and challenges.

With a single person, they can become intimately familiar with your system to scan it for potential problems.

Often, meltdowns are the result of small problems left to themselves. If you can fix these small errors in the beginning, you can stop catastrophe in the making with personal IT support. Chicago businesses that have continuity in computer support will receive more attention to detail, catching small dilemmas when they are fixable to avoid future catastrophe.

Don’t Skimp on Computer Service. Chicago Needs All the Help It Can Get

Monday, November 2nd, 2009

Keep in mind that getting a bargain on IT consulting services is not always the money saver you originally bargained for.

Some companies will charge obscenely low fees, but then leave you hanging when you need computer service. Chicago business never slows down.

To keep up, you need a viable computer system that can deliver, even in the wee hours of the morning or during a busy weekend. Often, it’s in these odd times that you face the most important and demanding deadlines.

You can be easily crippled if your computer service fails.

That’s why emergency support is vital when it comes to your computer service. People need IT outsourcing Chicago companies they can rely on 24/7, 365 days a week, even during holidays and weekends. During business hours, a good company should be able to provide you immediate help over the phone.

If they can’t fix it in 15 minutes, you deserve an on-site visit from your tech support person who will keep working at the system until it is back up and running.

Often, these small companies will also have a range of workers managing your system, and nobody stays on the same page. Every time someone works on your system, it’s like they are starting over, learning how it’s managed and then adding their own modifications.

This is not only confusing, but also impractical. You should demand the same tech support person to handle your system through the entire period. That way they can become familiar and learn to optimize your system to the best of its potential.

They can design your system to the best of its specifications in a way that best meets the needs of your office because they know it backwards and forwards.

Most often, the money you lose from down computers while working with a more economical company is far more than you save.

Most companies that go the ultimately cheap route soon see the errors in their ways and go back, but only after they’ve been spurred by a loss of production that eats up profits.

You just don’t want to skimp on quality computer service. Chicago small businesses rely on their computers. They should be able to rely on tech support that delivers 24 hours a day, 7 days a week. Anything else is substandard.

Are Your Business’s Computers Running Slow?

Friday, September 18th, 2009

Have you been looking for a consistent and reliable computer support Chicago provider? Does your small business need help with IT management, its servers, network security, connectivity, routers and firewalls, or software support? Or are your computers simply running to slow for your liking? Many businesses could benefit tremendously from these services but they are unsure of whom to call for help so they soldier on using outdated software on inadequately protected computers until the computers crash or they just can not handle it any longer.

If your businesses computers are slowing you and everyone in your office down, it is time to call out a computer support Chicago provider to help get you on the fast track to success. A slow running computer can be the sign of many things. Quite often your computer may have run low on internal memory. Once the memory completely runs out, you will have to have backup memory installed. An IT service professional can come out and check all of your computers to see how much memory each one has left and can install additional memory into the computers that are running low.

Another reason that your computer may be running slow is because of your connectivity and the service provider that you use for the internet. A professional computer support Chicago technician can come to your office and see what the exact cause of your sluggish computer is. Once they determine what is causing the problem they will make suggestions on how to address the issues. Sometimes your computers will just need some new updates installed, other times it may be recommended that you switch internet providers.

Finally, your computer may be running slow because it is using old and obsolete programs. You may need to purchase and install updated software programs that run at much faster speeds. If your computers are older they will need extra special care. They will need additional memory, upgraded software, and your virus protection also must be maintained.

A skilled computer support technician will be able to come into your business and diagnose what is making your computers run slowly. They can explain the problem to you, offer suggestions for rectifying it, and then they can address and correct the problem upon your approval. You will be able to get your computers up to top speed and increase productivity in your workplace by enabling your workers to navigate the internet and their software with speed.

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