Okay, I know this may sound crazy, but I think I’m in love with my tech support! Chicago has been good to me, as far as IT support companies go, but I finally think I’ve hit the jackpot.
My IT outsourcing Chicago guy is nice, friendly and extremely knowledgeable in the information technology world. I never thought the combination was possible, but today I have been proven wrong.
Usually, when an IT company sends out a tech support guy, he is sort of anti-social, kind of arrogant and definitely lacking basic social skills. He will never look me in the eye or take the time to make sure that I understand what is going on with my computer.
What really frustrates me is that he uses all of this computer jargon that is way over my head and I have no idea what he’s talking about.
I’m completely confused the whole time, but I try not to show it too much, because it makes me feel stupid. So I continue to nod my head ‘yes’ with a puzzled look on my face.
But I never made much of a deal out of it because, after all, my computer problems were always fixed in the end.
Little did I know that I could have a tech support Chicago guy who fixes my computer problem and treats me like his equal! I know this sounds funny, but I always felt that some of those IT guys felt that I was inferior because I didn’t know what a hard drive was.
To my total surprise, my new tech support, born and raised in Chicago, is friendly, caring and super smart. Not only did he fix my computer problems, but he explained to me exactly what was wrong with my system, how he fixed it and how I can avoid the problems in the future.
Best of all is that he explained this in language that I could understand.
I’m sold. I will never use another tech support guy because I know that I will not find better than his services. Furthermore, he didn’t charge me until the service was completed and he got confirmation of my satisfaction.
The prices were so reasonable, too. Plus, he was pretty cute!