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Posts Tagged ‘it support chicago’

Experienced Chicago Tech Support

Monday, January 18th, 2010

Like any small business owner, I was to make sure that I receive quality service from experienced professionals.

When I am looking for potential business partners, I try to make sure that I work with individuals who have had years of experience. I do not like working with newer businesses or suppliers because I am not sure if they know common business practices.

With experienced companies, I can trust them much more than newer businesses. The same goes whenever I am looking for chicago tech support. When I am looking for chicago tech support, I can usually find numerous companies.

The only issue I face is whether these companies are experienced enough to handle my needs. I do not wish to be stuck with a company filled with post undergraduate employees.

If I hear that they have over ten years experience, then I usually feel comfortable with moving forward with the company.

In my search for support with my network, I made a mistake and trusted the receptionist when I heard they had fifteen years experience in the industry. I asked to schedule a meeting with one of their technicians for the next day.

I was excited to get my network issues resolved. Much to my dismay, when the technician arrived, I saw that he was clearly not someone with fifteen years of experience. He was at the most, twenty five years old.

I did not want to cause a scene in my own store, so I showed him the server and gave him all the necessary information he would need. I would periodically check in on him, and I noticed that he had to continuously look at a reference book to find out how to perform certain operations.

He did not seem to know what to do, and it was evident with his lack of work over five hours. I finally decided to request that he leave my store and that his company’s services would no longer be necessary.

I contacted another company and asked to have a technician that had at least fifteen years experience. I explained why I had my concerns, and they understood perfectly. They sent a technician, and he was able to completely fix my network within an hour.

He had to undo all of the mistakes the other technician had made, and he made my network much faster and much more reliable. Now I know to trust this chicago tech support firm in the future.

Low Cost Chicago IT Support

Sunday, January 17th, 2010

I was recently facing a money crunch at my small business. Because the funds I needed for my daily operations were not coming in, I had to release some of my staff. One of my highest paid members that I had to release was also in charge of providing the technical support for my small business network.

Of course, like any issue, as soon as I fired this employee, my server began to have issues. I needed to a find low cost chicago it support company to help me fix my server in order to prevent more losses to my company.

I did a search and found a local chicago it support company that could help meet my needs for my small business.

I explained what the situation was to the technician and discussed possible solutions for my server. At first, he tried to walk me through the process to fix the server. He was extremely thorough, and he was extremely patient throughout the process.

He tried to help me any way he could, but it eventually became evident that I had no chance of figuring out how to fix the server. I did not have any experience working with it, so I asked if they could come to the store the next day to try and fix it.

At this point, I was surprised with the technician’s response. He asked for the stores address and said he was coming over now.

I was shocked because it was already after normal business hours, but he wanted to get it fixed as soon as possible. He arrived at the store within minutes and quickly got to work.

He did not waste any time, and he was extremely efficient. In ten minutes, he was able to solve my problem and showed me exactly how to fix it. I was amazed that he was able to fix it so quickly.

In fact, because it took him only ten minutes to fix my machine, he did not charge me for the visit. I was only charged for our time on the phone. This saved me some money, so I was extremely appreciative.

I made sure to write a glowing post on their website, and I have now had the same technician from the chicago it support company assist me on all my issues. It has been a great experience, and their low costs services have helped me save money.

Fast Acting Chicago IT Services

Saturday, January 16th, 2010

If you have ever faced a harsh economy, then you know that a small business needs all the help it can get during poor economic times.

For my small business, this could not be truer. I needed to find ways to reduce my costs in all areas of my business, so I reduced my staff by twenty percent. I only ordered new materials when I was forced to do so.

I finally reduced my expenses to the bare minimum and I started to see some profit. Then, my server crashed and I was required to find a replacement.

I had been running the older software, so I decided to update my server with the newest software. I needed to find a company that offered chicago it services. Of that twenty percent of my staff I released was my IT professional, so I was desperate to find a company with chicago it services.

I did my research and found a company that could provide the software for me at a fraction of the price. They would do a complete install and help teach me how to manage my network. They I felt this was a great deal for my business and me.

I was hoping that I could save on the expenses on the software and this provided a great opportunity for me. I made sure that they would make sure all of my workstations were compatible and then I hired the company.

They showed up on time the next day and prepared to do the installation. The technician set up a unique workstation that could run my software while the server was getting installed.

This made it possible for me to continue my daily operations without any problems. The technician finished the install surprisingly quickly, and then he showed me what I would need to do on a regular basis.

He showed me the backup software and said have me his direct contact information in case I ever had any issues with installation.

He made sure each workstation was compatible with the software and made it possible for me to have a roaming profile on each computer I logged into.

This way, all of my files could be access from whichever computer I logged onto. I had a great experience with this chicago it services company, and I have made an effort to recommend their services to everyone I know.

Take Advantage of Chicago IT Outsourcing

Friday, January 15th, 2010

If I could restart my small business from day one and regain all of my experience, I could save thousands of dollars and have my business be twice as large as it currently is. Sadly, I cannot do that but I can take what I have learned and help my business grow.

One of the weakest areas of my business until lately has been my small business network. I had tried to install my server software on my own, and thought I had a finished product. Little did I know that I left my server vulnerable to hackers and because of my inexperience in the field.

Had I searched for a chicago it outsourcing firm, I could have prevented the hacker from stealing all of my business information. Because I did not use a chicago it outsourcing firm, in one day I had lost all of my revenues from five years of business operations.

As soon as this occurred, I had no idea what to do. I thought it was a banking error, so I tried to contact my bank and trace the issue. They said that an electronic transfer of funds had occurred from my computer at my store.

I could not believe it. I tried to see if there was any way to rescind the transfer, but there was nothing the bank could do because my money had been transferred to another account.

Thankfully, my business was still successful, so I was able to cover my expenses for the next few months. I looked into a local firm to help me make my network more secure and prevent this from ever happening again.

They understood my situation, and we scheduled for a technician to come to my store the next day to reinstall my network.

Instead of fixing what was wrong with my installation, he said the best way was to completely reinstall the software. I was fine with this because I was willing to do whatever I could to prevent this from happening again.

Thankfully, he was able to reinstall my network in less than a business day. He made sure to replace all of the software that I had installed, and he installed this new software that would help prevent me from being susceptible to outside attacks on my server.

Thanks to the help I received from the chicago it outsourcing firm, I was able to continue with my business operations without facing fear of losing all of my funds.

Reliable Chicago Computing Services

Tuesday, January 12th, 2010

For any small business in today’s economy, finding services and goods for low costs is the best way to go. We cannot afford to have any expenses that do not benefit the company.

Of course, I did not realize this when I first started my business. I was going through the process of finding a reliable chicago computing services company to set up my small business network.

I had researched various chicago computing services companies, and each had its positive and negatives. I was not sure which company to choose because I did not know anyone who could help me with my selection process.

I ended up selecting a company that claimed they were the best in the city. I was not sure if they actually were the best, but I felt it was worth the risk. I soon found that I was sorely mistaken.

The firm provided horrible customer support and charged me for unnecessary things. There were abnormal expenses for when I would call their number and ask for help. I could understand a small fee for customer service, but some of their prices were ridiculous.

On top of that, their technicians were not very good at what they did. I had to continuously call them back to my business in order to fix something that they should not have ignored.

I could not believe that I was in such a bad situation. I quickly terminated my contract with that company, and I found a company that a friend of mine had recommended. I was not sure if my experience with them would be any better, but I knew it could not be any worse.

When I called to set up my appointment, I was immediately transferred to a technician who introduced himself and helped me gather all of the information I would need for this process.

This was great for me to hear and so gave him all of the necessary information he would need. When he came the next day to inspect my system, he was amazed at how poorly set up my network was.

He decided that the best fix for the network was a complete reinstall, and he even offered to work after normal business hours in order to get my network ready in time for the next business day.

True to his word, he had my network fully functional the next day. My only regret is that I did not select this chicago computing services company first.

Tips on Chicago Computer Services

Wednesday, January 6th, 2010

If your small business is looking for a Chicago computer services provider there are some important features that you should look for in a provider. The following list will help you to select a tech services provider that will be able to take care of all your computer needs quickly and efficiently.

1. Find a Chicago computer services provider that does not outsource their technicians. A company can only stand by the work of their technicians if they personally know the technician and their capabilities.

A company that outsources their technicians has no way of directly knowing the tech’s work ethic, on site performance, and skill set. Only companies that employ their own techs will be able to fully ensure you that you will be getting the best service.

2. Find a Chicago computer services provider committed to providing excellent customer service. Customer service should be very important to you. You need a provider that will provide you with high quality service that is reliable.

Your provider should always be on time for scheduled appointments, should be friendly in their demeanor, and should be willing to listen to all of your questions and concerns. Your provider also should not charge you anything unless you are 100% satisfied with the work performed.

3. Find a provider that lets you know all of their fees upfront. Unexpected costs for a small business could result in big problems. Smaller businesses operate on smaller budgets than their large competitors.

A surprise bill for IT services that exceeds the monthly budget could spell disaster for the small business owner. Only use the services of a provider that will give you an honest estimate and adhere to it when performing services.

4. Find a provider that does not get commission from a computer software or hardware company in order to get the most impartial advice on the different products that you should buy in order to set up or to upgrade your system.

There is a difference between a tech person and a salesperson. Recognize the difference and call out an IT technician to handle your computer needs.

5. Find a provider that is committed to making your network secure and making sure that you have the latest protection against network threats. Your computer’s security should be very important to your service provider. Only use a provider that is committed to protecting your system and all of your data files.

Security is Paramount in Hiring Chicago IT Services

Sunday, January 3rd, 2010

When it comes to selecting a Chicago it services provider to take care of your business’s needs one of your major concerns should be the security or your entire system.

The data that your computer systems contain holding all of your and your customer’s personal and financial files should be one of your biggest priorities. You need to make sure that this information is fully protected.

Before selecting a Chicago it services provider to take care of your IT needs you need to ask them how they plan on protecting your system and all of your valuable information against any computer threats.

This should be a simple question for the Chicago it services provider to answer. If they do not sound confident in their ability to keep your information protected, find another company that does.

One of your most important considerations should be security. Find a company that believes that strong security is a necessity to providing peace of mind for the company.

Any type of security breach or data loss can be completely devastating to a company. These types of unfortunate events can have a negative impact upon a company’s productivity, forcing them to lose out on valuable time and business.

These types of incidents can also be extremely embarrassing for your business and a major upset to your clients. In all reality, you may lose some of your most valued clients after a security breach and you will have a hard time demonstrating to your clients that you can be trusted in the future with their financial information.

For a small business, a security breach or data loss could potentially ruin your entire business. Everything that you have worked so hard for can be taken away from you in an instant. This is why security should be your paramount concern.

Make sure that your security provider will immediately provide you with a security analysis and data safety check.

Enlist their services to select the proper security configuration and install the right software to protect your computer network including services such as: client server antivirus, network infrastructure security with user accounts, shared file security, and secure remote access to a client’s network.

If the IT provider ensures you that they only use state of the art technology to combat network threats than you can rest assured that your business and valuable information will be protected. Your company’s good reputation depends upon it.

Find an Impartial Chicago IT Services Provider

Saturday, January 2nd, 2010

Have you solicited the Chicago it services of a company that actually turn out to be more like salespeople trying to sell you expensive computer equipment opposed to providing you with the computer services that you need?

There are a number of Chicago it services that are affiliated with computer hardware and software manufacturers and that do make commissions off of selling you their products.

If you are seeking the services of an IT outsourcing company for your business, find a company that is not affiliated with a hardware or software manufacturer so that you know that you are getting an impartial opinion on which equipment to purchase. Your business should be the number one priority of your IT technician.

When it comes to purchasing computer hardware, your personal needs and computer system goals as a business owner should always be the first priority considered.

A professional Chicago it services provider will carefully listen to and evaluate your hardware needs before recommending any equipment for purchase. Only an impartial opinion of an experienced technician will direct you towards the purchase of the perfect equipment for your business.

Whether you need a system set up for five employees or for fifty, you want to make sure that your technician carefully evalueates all of your hardware needs and offers you a professional opinion on the specific equipment that you need. The type of hardware that will benefit a business the most can vary significantly from the next business.

You can easily tell if a tech is affiliated with a company that sells hardware when they tell you that you can write them a check for the equipment. An impartial company will direct you to where you can purchase the equipment from but you will be responsible for making the purchase yourself directly from a retailer.

This is also true when it comes to software. Many IT service companies are affiliated with certain software companies. If your business wants an impartial opinion on which software programs will be able to meet all of the business’s needs you will need to find an IT service provider that can provide you with an unbiased opinion.

When it comes to the needs of your unique business, the software and hardware that you use should be hand selected to meet your specific business needs. Only use the services of an impartial IT service provider to make sure that you will be getting a non-biased opinion.

Good Communication in Chicago Computer Support

Wednesday, December 30th, 2009

Have you ever called up someone for computer support? Chicago residents often feel like computer tech teams are speaking an entirely different language. Unfortunately, that often is the case since your technician is going to be explaining very complicated issues to you that relate to your computer.

Since computer diagnostics is an extremely specialized business, it can often become difficult for them to put the problems you are experiencing into terms you are able to understand. It also doesn’t help that computer are becoming more complicated each day, and the viruses that attack them are becoming more sophisticated. (more…)

Trustworthy Chicago Computer Support

Wednesday, December 30th, 2009

If you run any small business, odds are you have a lot of information that needs to stay secure.

Clients’ credit card information, addresses, and sometimes social security numbers are all things that need to be secure. For me, I set up a secure small business network in order to keep my clients’ information safe from hackers or other outside sources.

Of course, I hired an outside firm to establish this network. My only concern was whether I could trust this chicago computer support company with access to my private business information.

The Chicago computer support company was just a third party, so I was not sure if I could trust them in this situation. (more…)

 
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