So, we’re a DIFFERENT kind of IT company.

Our IT practice is about modernizing your business with a digital transformation.

If done right, your company will have:

LESS 

  • Emails and meetings
  • Stress
  • Cost

MORE

  • Collaboration and work visibility
  • Job satisfaction
  • Profitability

The Basics of your Digital Transformation

For most of you that have been around a while, the basics of your digital transformation will start with moving you away from using a legacy IT approach using servers approach to a modern IT approach using cloud services approach. It doesn’t matter if your servers are physical, virtual, hosted at your office or hosted by a 3rd party – the server approach has the same limitations and high costs in all cases and we need to root them out of your company as much as is practical.

In our proposal, this is what we’d be doing:

  • Email services and file sharing services would be moved to cloud services.
  • Your windows business apps that run on your desktop—not in a web browser—would be moved to the cloud servers as virtualized apps, if possible (and most likely it will be).
  • We’ll remove all, or at least most, of the servers from your computer network.
  • You will no longer need any servers as domain controllers, file servers, emails, redundant servers, or disaster recovery systems at any of your offices.
  • You will no longer need a VPN to access email or files.
  • You will never again have to pay tens of thousands of dollars for server upgrades, software licenses, or systems to protect your servers.
  • You will never again have to pay hundreds of thousands of dollars a month for server monitoring, maintenance and disaster recovery services.
  • Money wasted on a traditional legacy IT approach will now be freed up to more productive areas in the company.
  • Time wasted on a traditional legacy IT approach will now be freed up and spent on things such as improving sales and marketing, improving customer service, improving business processes and making your company an overall better place so your employees BRAG about where they work.
  • All of your Windows computers will be updated to the latest build of Windows 10 Enterprise running the latest version of Microsoft Office ProPlus.
  • People running MacOS will have abilities to work productively and securely just like the people running Windows OS.
  • Employees will be able to use their personal mobile devices running iOS or Android to connect to company email and documents while the company retains complete control over corporate data while having no connection or access to the employee’s personal data.
  • Going forward, all of your computers will be managed so that they are always running the latest build of Windows and Microsoft Office providing your team with the latest technology features upgrades and new security technology upgrades.
  • Only devices and mobile apps that you manage and are under your control will be able to access any corporate data. Nobody will ever be able to accidentally or intentionally leak or copy entire sets of company data.

There Is One More Thing We Need to Update

So now that you are server-free and running the latest technology tools, there is one more thing we need to update – your team’s business technology skills.

There is no point in putting in all this technology if your users don’t know how to use it, or kind of know how to use it.

Let’s talk about training and your digital transformation.

For most people, myself included, we never got any training on using Microsoft Office, or Windows. What they figured out when then first started fumbling around with the products 5-10-20 years ago, is about as far as they ever got. In the meantime, Microsoft has been continually adding substantial new productivity feature and enhancements.

I’m sure many times you have been inside an office app like Word or Excel and thought: there are so many menu items on here that I have no idea what they do.

So how in the word can your team innovate and drive modernization in your company if they do not have the training? They can’t, and this is how we help you at Xerillion.

Video training is the key: short quick hits of video training is the most interesting, least boring way to learn.

We will train your team with short quick videos that are 30 seconds to 3 minutes long on Microsoft Outlook, Word, Excel, PowerPoint, OneNote, SharePoint, OneDrive, Teams, Skype for Business, Power BI, Yammer, Windows, IT Security, eDiscovery, Office for Macs, Dynamics CRM. And, as Microsoft adds new services and features, new lessons will be added to your user’s learning plan and they will get notified by email.

Our training assumes some familiarity with Windows/Mac/Office products, so things get interesting quick as you learn stuff fast.

Your team will have “a-ha” moment after “a-ha” moment as you quickly are presented with a common scenario you face, told how to use the technology and then see a click-through demo. Your instantly an expert! The lessons progress from beginning to expert.

You will quickly learn easier ways to do things that make your work look more professional and make you more efficient at your job.

And to make sure you are paying attention and not zoning out: lessons plans have quizzes throughout.

Each video and quiz completed adds points to your score, and a company ranking board displays who is taking their training most seriously, and who needs to be nagged by management to catch up.

Our experience is that employees crave learning how to use these new technologies, and once you have given your company the tools and training, they can drive the innovation and improvements you are looking for. Also, your company stands out the vast majority of companies that do not provide any official training to their team.

What do You Get After Your Investment in Modern IT and Training?

So after you have made this investment to modernized your IT system, gotten training for your users, what will you be able to do? I’m run you through some of my favorites.

Modern Document Sharing, Collaboration, and Security

  • There will only be one version of a document to keep track of in any document folder. If your users want to go back to a previous version, they right click on the document, and see all the previous versions that were saved. They can open it to preview it, restore to a new folder, or restore over the previous folder.
  • Share documents as links rather than attachments that are pain to track.
    • Share links with people inside and outside your company
    • Make links with anonymous access or require a login
    • Make links shareable but with a link expiration
  • All text inside documents are indexed into your own company private search database, and your team can pull up documents they have permission to based on keywords just like a Google search, which comes in super handy when looking for documents you don’t recall the title of, but you can search on company names, or project names, or names of people in the document. Xerillion has been in business for 15 years, I use this feature quite a bit. If you have an old fashioned file server, you don’t have any of this functionality.
  • People can restore deleted documents from the recycle bin – another thing you don’t have on an old fashioned file server. When documents get deleted on a file server, you call the IT guy to restore from backup.
  • People can sync copies of their business files and company shared files to their laptop, or other company managed computers or mobile apps on their cell phones for offline access without a VPN – clearly this comes in handy for people that travel a lot.
  • People can co-edit and collaborate on documents at the same time in real-time -which is super handy for sales and marketing groups working closely proposals and marketing documents.
  • People can work with documents locally on their computers while the actual document is live in the cloud – meaning they didn’t have to download the file, edit it, and upload it again.
  • People can check-out documents they do not want others to edit while they are working on it or using it.
  • People will be able to set security permissions directly on a document or email and only those people with permissions will be able to see the contents of the document or email no matter where in the world the email is or who has it. Never stress out very sensitive emails or documents again.
  • Everything anyone does inside the system is logged – you’ll have complete visibility.

Video Meetings and Online Status

  • People can use a single app to see the status of other people in the company: online, offline, out of the office, away from the computer 5 minutes, in a meeting, in a phone call, presenting, in a conference call. Knowing this information moves company business much faster without wasted rounds of communication only to find out this person or that person is not available or out of the office.
  • Video meetings are easier to schedule, more comfortable, just as productive, and get things done quicker, and can be recorded and saved for people that couldn’t attend the meeting or have to review the contents of the meetings.
  • Video meetings bring your company closer together. People in other offices or in the field are as connected as those inside the office.
  • Video meetings put a face to a voice, making voice-only meeting feel very archaic, and a little strange.
  • Video meetings mean you can comfortably sit at your desk with all your work resources around you, engage in collaboration with your team or clients, and easily share documents or your desktop without trying to connect up a conference room display.
  • After you have gotten used to video meetings, in-person meeting in a conference room will feel like such a hassle.
  • When your team gets used to video meetings, meetings are the same no matter if you are in the office, working from home, or working at a client site.
  • Video meetings using the mobile app on your cell phone are amazing to see others in the meeting, see presented documents and collaborate while sitting in a parked car or sitting at the airport before your flight – business get done and you never even opened up your laptop.
  • Instant messaging means you can be on the phone, but your team can reach you with a hot item that can’t wait for email – no matter where you are.
  • Having your company phone system as an app on your computer, completely integrated with the rest of your company IT, means anyone can see that you are in a call and communicate with you accordingly, and it means that your phone system goes wherever your computer or mobile device goes. In the event of such things like a fire or flood at your office, your IT and voice communications systems are unaffected and functional as your team works from home getting business done.

Team Collaboration and Reduced Business Cycles

  • Using a digital note app ensure all your important information is available and searchable to you. Using a digital note app shared with team members keeps the team in the loop on information gathered in meetings and phone calls reducing business cycles and time to get things done.
  • Reduce emails inside your company by taking information your team needs that you would have send as an email, and POSTING that information inside your company where the data stays uncluttered, and persistent so that people can respond without additional emails filling up your mailbox. And as people reply and respond with answers, new people see the information and it reduces additional repetitive questions and answer emails.
  • Track all of your sales from leads to close and easily keep track of next actions without stressing out and wondering what you need to do next on certain accounts. Bring visibility to your sales funnel and collaborate on sales and sales tasks in your business workflows more easily.
  • Get automatic visibility and real data on how much time you spend on emails, in meetings, in conference calls, working outside regular business hours, on set goals and operational reviews on driving efficiency in your company so that you have more focused hours in the day doing what you do best, instead of filling your day with tons of meetings and email responses where you feel like you are getting nowhere.

Hire and Attract the Business People Around the World

  • Hire the best people from anywhere in the country or even around the world, and not just within a 60 minute commute because they will be just as connected and productive as anyone else sitting directly in your office.
  • Attract the best people and next generation professionals to help take your organization to the next level because they will see that you are serious about investing in modern technology tools and training so they can do their job well, and you are providing them with work from home flexibility so they can comfortably manage their personal lives letting them be more focused at work.

Modern Security, Abnormal Behavior Monitoring and Device Management

  • Your system no longer requires a disaster recovery system. In the event of fire/flood/natural disaster, you’ll simply connect to your cloud services from another computer or mobile device at another location and take care of your customers.
  • If you move your phone numbers to the Microsoft Phone system, your phones are now protected from disaster.
  • You will have full control over your emails and document data no matter where in the world they are and no matter who has them. Users will be able to apply restrictions themselves directly without involving IT.
  • You will have visibility of who is doing what/when with your data, company computers and mobile devices in a way you never have had before.
  • Everyone’s user account will be protected with multi-factor authentication.
  • Your system will use sophisticated artificial intelligence in several areas to learn your company’s normal behavior across all your user accounts, company devices, servers, firewall, cloud services and alert/log/block access based on abnormal behavior.
  • Your system can monitor your user account to see if it is on the dark web for sale, and if so, proactively force a password reset.
  • Just having a valid user account won’t be enough – you must be connecting from a compliant company managed computer or mobile app.
  • Your company managed computer or mobile app will be validated for compliance against the company’s security policy – else you’ll be blocked.
  • Your system will know the difference between company data and an employee’s personal data – even in the same application.
  • You will be able to take a brand new computer out of the box, and have it automatically configured with all your settings and loaded with all your software – no image needed.
  • You will be able to manage security settings on company computers or mobile devices which cannot be adjusted by the users.
  • Company data at rest and in motion will be encrypted and inaccessible without a valid user account.

Thinks You Should Know About Us

We are a PROUD Microsoft partner.

All of our solutions are powered by the Microsoft Cloud and all of our Cloud Pro’s are certified in the Microsoft Cloud (except possibly the techs that have been with us less than 6 months). We live, eat, breath and sleep the Microsoft Cloud.

We are a Multiple Gold Certified Tier 1 Microsoft Cloud Provider and our clients get the benefit of that strong and direct relationship we have with Microsoft. We have premier support channels that most businesses, and tier 2 Microsoft partners do not have.

Now what if after all of that, I told you we could provide all of this for your company at a very low cost and you'll never buy another server again, how would you feel about that?

If you hire us as your IT managers, this is where we will take you: Xerillion Modern IT – powered by the Microsoft Cloud

 

Wayne signature

Wayne Chapin
President
Xerillion
847-995-9800

Would you like to setup an initial call sometime? Please fill out this form and we’ll schedule a call to see if we can help.
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Xerillion’s response time and quality of service on our account is bar none. We are a company with employees of varying degrees of tech-savviness and your team works well with everyone at our office. The single most beneficial element of Xerillion’s services is the peace of mind of not having a physical on site server. After a flood and a fire in our office, we didn’t want to take any more chances! As an added benefit, our team that travels across the US and internationally can access everything easily and more quickly than our experience with connecting through a VPN.

 

Riverwest Meeting Associates
Xerillion Corporation
5 / 5 stars

After over 12 years with Wayne and his crew, and I'm still an important and well served client.

Back in 1993 when I started a new law firm I had a good IT company/relationship with what had been a startup when I had hired them 5 or 6 years earlier, but that IT vendor became bigger and I became a smaller customer/concern for them. Alas, it was time to move on. I reached out to colleagues for their IT vendors, and met with 4 of those highly vetted companies. All were reputable and seemed to be able to handle my business. But on a whim I also interviewed and met with another new startup - Xerillion. At odds with my prior experience in going with the ‘new kid on the block’ that eventually got too successful, I chose Xerillion. And today after over 12 years with Wayne and his crew, I am still an important and well served client. Xerillion is no longer the startup it was in 2003 so it may not be the most low cost, but in our view it has become a leader in its industry and strives to be most efficient at addressing our needs, which I view as a cost savings. And I have not had to go back to market in 12 years, and that too is a cost savings in itself to us.

MacCabe McGuire
Xerillion Corporation
5 / 5 stars

I was able to save money, reduce our IT operating budget and be able to have a high quality of service to maintain our network.

Prior to using Xerillion, our IT support was very reactionary and slow to complete repairs. We were transitioning from in-house IT support to Xerillion’s outsourced fully managed IT services. During the transition to their managed services our staff was very sensitive about the change and their client liaison made sure that any sensitivities we had were fully addressed as Xerillion helped get our IT issues settled down. The biggest benefit of going with Xerillion has been that I feel our system is more up-to-date, more secure, and I feel confident in our network. Their fees are fair and they are good at a give and take relationship, which in my opinion, is a key component of a good relationship, be it personal or professional.

Carnow Conibear
Xerillion Corporation
5 / 5 stars

You get what you pay for on that. I think you guys bring a really high value.

Our IT support used to consist of one person on-call doing their best to support an IT infrastructure that was in need of serious upgrading. We needed to bring in a company that had the full range of services and expertise we needed to not only do the system upgrade, but also provide the ongoing support to company of our size. When Xerillion came in, they didn’t talk down to me, and they made things easy for me to understand. They spent three hours patiently going over their plan to upgrade and service our system. They did a great job of talking to someone like me who is not an IT person but knows enough to be dangerous. I felt comfortable with Xerillion right from the beginning, and our CEO had worked previously with Xerillion at another company which gave me a lot of confidence that they would get the job done right. The thing that I have liked best about working with Xerillion has been the continuity and consistency between the implementation and service. I get the same feedback from our staff, they all like the “X-men”, as we call them. We have over 250 users that need service and the cost and overhead to setup and implement an in-house IT department would be substantially higher than the cost to have Xerillion manage our IT. Xerillion has the people and processes already in place to take us from 0-60 in something that is normally a big learning curve. I think that we needed to pay for the best we could get to get us up that learning curve as efficiently as possible. To me it was an investment, it was an overall investment in bringing our whole IT infrastructure and our people up to speed. You get what you pay for on that. I think you guys bring a really high value.

Ammeraal BelTech
Xerillion Corporation
5 / 5 stars