Before we started working with Xerillion we were having little problems all the time. We just didn't have confidence in the techs who were servicing us. When we hired Xerillion we expected a whole new computer system, with no downtime for our firm, and Xerillion delivered. It has been a great experience for us. The biggest benefit to working with Xerillion is the reliability. Over the years we have had so few problems, and with those problems the responsiveness has been outstanding. It feels good to know that if there was ever a problem they would be here right away to take care of it.