As the only IT person at AMT, I sometimes can't get to all the open issues and projects in a timely manner. So from time to time, it's nice to have another set of eyes and hands at our disposal. Having Xerillion nearby certainly helps. Their monthly visits have helped alleviate the stress caused by nagging tasks. I also appreciate that Xerillion offers new and interesting ideas to increase the effectiveness of our very unique environment. For example, our move to offsite backups, away from tapes, has been very beneficial. We no longer have to rely on someone swapping out tapes, and we can rest easier knowing in the case of a catastrophic failure all of our data is safe from harm's way. In addition, our new terminal server will allow greater flexibility when swapping out machines and users. It will also allow people on the road to access their work desktop, something they have never been able to do up to this point. In all, it's great to have Xerillion in my back pocket, just in case.